What is Digital 360?
Salesforce’s Marketing Cloud, Commerce Cloud, and Experience Cloud are combined in Digital 360 to provide a comprehensive picture of the customer throughout the purchase process. It provides a centralized source of truth for customizing client experiences. Consider it a one-stop-shop for all of your CRM requirements.
Simply said, Digital 360 integrates all of your consumer touchpoints in order to foster strong customer-brand interactions.
Features of Digital 360
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Digital 360 Cloud Services
Marketers can collect data across channels and services using Salesforce Marketing Cloud, then use data insights to deliver personalized, connected marketing experiences.
B2B and B2C organizations may use Salesforce Commerce Cloud to provide seamless purchasing experiences across mobile, internet, and social platforms.
It is a digital experience platform that enables businesses to easily create integrated CRM-powered digital experiences for their customers, partners, and workers.